Have a Question? Look Here!

At ROVINA Medical Diagnostic Services, we understand that you may have questions about our services, procedures, and billing.

We’ve compiled a list of Frequently Asked Questions (FAQs) to provide you with the information you need quickly and easily.

If you can’t find the answer you’re looking for here, please don’t hesitate to contact us.

Frequently Asked Questions (FAQs)
Yes, there are a series of test carried out at our facility like HSG, Follicular Tracking, Semen Analysis, Hormonal Profile test (Male and Female)
Depending on the test, the Phlebotomist will instruct you on how to collect the sample. If you have any further questions, please do not hesitate to contact us.
Yes, we are always open during public holidays from 8am to 7pm.
We advise that ladies to wait 3 days before coming in to avoid traces of blood being in the samples to be collected.
NO. Generally only women from 40 years and above can get a breast screening, mammogram is also done for males but for diagnostic purposes, nevertheless, women under 40years can be given consideration for a mammogram.
Consultants are available for you to see and get recommended tests to be done based on your complaints.
NO. HSG test is done between the 8-11th day from the onset of your menstruation.
No, there is no special preparation required; come as you are.

Most laboratory and screening test results are available for collection same day. Although, availability may vary depending on the type of test.

Routine investigation results are generally available within 30mins to 2hrs of collection depending on the nature/test requested. However, some examinations may require further tests to be done and may take longer. You will be duly informed on when the results will be available.

You can order for your test result online (WhatsApp messenger) after sending your receipt document, however there are some sensitive results that would require you visit the centre for result collection.
Please kindly know that our operation hours are from Monday to Saturday (8:00am – 7:00pm) and Sunday (2pm – 6pm).
YES, you can simply walk into the office during lab hours to have our trained staff attend to you on the kind of test or investigation requested.